SHIPPING POLICY
We charge a flat-rate fee for shipping of $5. Orders will be shipped within 3 business days of them being placed. You will receive a shipping confirmation email once your order is shipped. Please note that this is not the confirmation email that you will receive right after your order is placed.
Orders will be delivered within 2-5 business days. Contact USPS or UPS directly for information on any delays.
RETURNS POLICY
Our customers can return their order with its included accessories and packaging along with the original receipt within 14 days of the date you receive the product, and we will issue a refund back to the original payment method.
We strongly suggest requesting a refund and shipping the package back to us within 7 days of receiving it to ensure we receive it within 14 days.
dis-tinct.com will refund our customer within 10 business days from the receipt of the merchandise. The refund will be processed back to the original payment method. The refund includes the full price for the product(s), but not the delivery charges.
HOW DO I BEGIN THE RETURN PROCESS?
Simply click below to submit a refund request.
FAQ
HOW CAN I TRACK MY ORDER?
Once your order is shipped, you will receive a shipping confirmation email that includes your order tracking number. Click on the order tracking number to be directed to a link with a detailed estimated date of arrival of your order.
WHAT IS THE RETURN POLICY?
After you submit a refund request, we email you a shipping label that you will print out and tape onto the package. Once we receive the package and it passes our quality and control tests, we will send you a confirmation email with your refund details.
WHAT IS THE EXCHANGE POLICY?
We are not able to accept exchanges at this time.
WHERE DO I FIND SIZE AND FIT INFORMATION?
Click on 'Size Guide' which is located on each item's page to view our sizing chart. Each item also has model measurements.
HOW DO I CARE FOR MY DISVTINCT PIECE?
Click on 'Product Care' which is located on each applicable item's page to view product care instructions.
Please do not hesitate to contact us with any more questions or concerns at support@disvtinct.com.
DISVTINCT HELP; DISVTINCT SHIPPING POLICY; DISVTINCT RETURN POLICY;